Total Quality Management (TQM) & World Class Manufacturing (WCM) Any thoughts, questions about TQM and WCM, post and share them here.

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About TQM

Total Quality Management (TQM) & World Class Manufacturing (WCM)


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Old 12-18-09, 22:31
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Haz Haz is offline
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Default Re: About TQM

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Originally Posted by sparky View Post
I actually think one of the most dangerous things we do is to pin a name on something.

I've overseen six sigma deployments under generic "let's get better" type banners. The deployment has been successful, whereas if we'd have used the title "six sigma" things would likely have failed. This is known, because when we ran the initial consultation/steering groups, certain named "initiatives" received a very heavy thumbs down due to their perceived reputations.

The name isn't important, the outcome is. (JMHO)
Totally agree with you mate, i am doing the same with my 5S project, as you say , "it's all about the results"
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Old 01-03-10, 22:32
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Default Re: About TQM

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Originally Posted by Haz View Post
Totally agree with you mate, i am doing the same with my 5S project, as you say , "it's all about the results"
Fellows,

Just rereading many of this last years posting and recalled a company I worked with called one of their many quality efforts "The Right Way to Manage". This designed to remove the fear of stats usage and such other tools that typically cause fear -- as does the mere mention of change -- so they simply removed those references and steered the efforts on a course of "how to manage".

A cool move in my thinking as most of us want to be on the inside of leading and being at the helm of our destiny -- including that of making our own decisions within some set boundaries -- so this method also served to empower and engage stakeholders.

Good posting discussion and I do hope it continues into 2010.

BLessings,
Lakota
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Last edited by Lakota; 01-06-10 at 03:31.
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Old 01-05-10, 21:48
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Smile Re: About TQM

Totally agree..."Just do it!"

Using buzz words for improvement is similar to putting a band aid on a sore. I'm not certain it adds much to the healing process but it shows everyone you've got a sore and you're "doing" something about it.
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Old 01-06-10, 09:49
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Default Re: About TQM

Brings to mind "a rose by any other name would smell as sweet?"

Sorry... I was looking for a way to throw in some Shakespeare.
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Old 01-11-10, 08:58
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Default Re: About TQM

Actually speaking TQM maens Total Qlty mgmt . This includes qlty in mfg and service space, ideally speaking 6 sigma is part of TQM.As mentioned earlier quality in all departments functions irrespective of the Quality dept being involved some thing like the qlty dept becomes the facilitator of all such activities.
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Old 01-12-10, 00:05
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Default Re: About TQM

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Originally Posted by greenbelt_06 View Post
Actually speaking TQM maens Total Qlty mgmt . This includes qlty in mfg and service space, ideally speaking 6 sigma is part of TQM.As mentioned earlier quality in all departments functions irrespective of the Quality dept being involved some thing like the qlty dept becomes the facilitator of all such activities.
greenbelt_06,

First off I see you have re-actived your participation with several new posts. Thanks for joining in these discussions.

You say Six Sigma is part of TQM, do you see any differences in the two systems/processes/ methodologies?

If so can you tell us what they are?

Do you practice TQM or Six Sigma in your work processes?

Looking forward to your responses.

Blessings,
Lakota
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