![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Lakota
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Last Activity: Today 10:00
About Me
- About Lakota
- Biography
- Degreed in Psychology, hold several Master Trainer Certifications
- Location
- Lake Jackson, Texas, USA
- Interests
- Playing Guitar
- Occupation
- Business owner, Consultant, Training Development, Motivational Speaker, Author
- Blog Feed
- http://www.treqna.com/forum/blog_external.php?bloguserid=2100
-
Signature

Visit TreQna University.org
Begin again in 2010. I pledge to add value and meaning into the lives of others through the sharing of knowledge.
Contact Info
- Home Page
- http://www.treqnauniversity.org
- This Page
- http://www.treqna.com/forum/member.php?u=2100
Downloads
Member's Files
| File | Date | Downloads |
|---|---|---|
| SWF presentation : This is a test file | 09-01-09 | 48 |
| Green Belt Project Manager - Define Review : | 09-03-09 | 9 |
| Managing Performance : This presentation on managing performance is being supplied by Charles E. Wilson (Treqna Id Lakota) | 09-03-09 | 6 |
| Challenges of Managing Change : An E-book with Suggested Techniques and tips to overcome Challenges of Managing Change. ------------ | 09-04-09 | 4 |
| Balance Score Card : | 09-04-09 | 7 |
Blog
Lakota's Blog Membership
| Title / User | Entries | Comments | Last Post |
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Lakota
|
83 | 131 | |
|
Treqna - Newsletter
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3 | 0 |
View Lakota's BlogRecent Entries
Latest Blog Entry
Posted in Uncategorized
Fellow TreQnaites,
A recent posting regarding the desire for more info on understanding or capturing the "Voice of the Customer" prompts me to offer this pdf article.
I will soon post this to the TU website as a free download article for those outside of our community.
These pdf templates are one version of what can be useful in capturing customer's voice.
Once the raw data is obtained, it is translated into requirements, according to...
A recent posting regarding the desire for more info on understanding or capturing the "Voice of the Customer" prompts me to offer this pdf article.
I will soon post this to the TU website as a free download article for those outside of our community.
These pdf templates are one version of what can be useful in capturing customer's voice.
Once the raw data is obtained, it is translated into requirements, according to...
Posted in Uncategorized
Will Smith shares his wisdom on what it takes to be successful. This video is incredibly powerful! So many lessons in the mindset of success.
Posted in Six Sigma Deployment
Fellow TreQnaites,
Attached is a file regarding Plan Do, Check and Act.
This is intended as a sample taken from our SS YB Training Program (by Lakota & Sparky) which willl soon be released and available for sale.
The is no narration on the first slide of (3). This is intentional. Use the time to explore the many features and controls before electing to start this presentation on slide (2).
Sparky and I would love to hear what you think...
Attached is a file regarding Plan Do, Check and Act.
This is intended as a sample taken from our SS YB Training Program (by Lakota & Sparky) which willl soon be released and available for sale.
The is no narration on the first slide of (3). This is intentional. Use the time to explore the many features and controls before electing to start this presentation on slide (2).
Sparky and I would love to hear what you think...
Posted in Uncategorized
I have been posting recently on business needs of delighting customers in order to survive and thrive. Sometimes we think only about the cost of poor quality in terms of a “bad product” and the “loss of money” involved.
But how about the more serious side of the cost of poor quality, the side that can and does involve the loss of body functions, body parts or even life?
Do you ever give thought about just how serious is this quality improvement business of ours? ...
But how about the more serious side of the cost of poor quality, the side that can and does involve the loss of body functions, body parts or even life?
Do you ever give thought about just how serious is this quality improvement business of ours? ...
Posted in Uncategorized
Businesses Survive Because ...
... They have customers that are willing to buy their products or services.
Businesses Fail to check with their customers to determine levels of customer satisfaction and desired changes that may be needed or required of the products and services they provide.
According to the U.S. Consumer Affairs Department, it costs five times more to gain a new customer than it does to retain an existing customer.
Other...
... They have customers that are willing to buy their products or services.
Businesses Fail to check with their customers to determine levels of customer satisfaction and desired changes that may be needed or required of the products and services they provide.
According to the U.S. Consumer Affairs Department, it costs five times more to gain a new customer than it does to retain an existing customer.
Other...
Recent Comments




I've seen your discussions and found that u are very much supportive to all...It's Nice to be a part of this Group...

